How AI and Automation Are Transforming Real Estate: Insights from Biju Ashokan of Radius

In this episode of Scaling Smarter: Concept to Cash Flow Podcast, host David Hirschfeld sits down with Biju Ashokan, CEO of Radius Agent, to explore how the real estate industry is moving from fragmented, manual processes to a future defined by integrated automation. As the sector faces shifting market conditions and changing consumer behaviors, Biju shares how his proptech company is bridging the "tech gap" to help agents and brokerages scale without the traditional overhead. This conversation offers a high-level roadmap for leaders looking to leverage artificial intelligence to eliminate administrative bottlenecks and focus on the human relationships that drive revenue.

Mastering the Shift to AI-Driven Real Estate Operations

The core challenge facing modern real estate is the "tech gap"—a fragmentation of tools that forces agents to bounce between lead gen, CRM, and compliance platforms, losing valuable time in the process. Biju Ashokan explains that the solution lies in a unified workflow where technology becomes "invisible" to the user. By layering AI over the entire transaction lifecycle, from the first touchpoint to the final signature, brokerages can automate the heavy lifting of data entry and administrative auditing. This allows agents to step away from the keyboard and back into the field, focusing on high-value interactions that actually close deals.

A pivotal part of this evolution is the transition from traditional, passive CRMs to proactive AI assistants. Rather than an agent manually logging every call or setting a follow-up reminder, next-generation platforms use AI to listen to calls, update records, and even nurture leads via text or email. David Hirschfeld notes that this level of automation allows a high-performing agent to potentially quadruple their transaction volume without increasing their stress levels. It moves the needle from "managing software" to "managing relationships," which is the true heart of the real estate business.

Looking toward the future, the conversation shifts to the changing behavior of the modern consumer. With Millennials and Gen Z prioritizing lifestyle and flexibility—and increasingly turning to conversational AI for property searches—the industry must adapt or face obsolescence. Biju emphasizes that as AI boosts individual agent productivity, the market will naturally consolidate, favoring those who adopt these tools early. For business owners, the message is clear: scaling smarter means building a lean, tech-forward foundation that can weather economic downturns and explode in growth when the market rebounds.

About Biju Ashokan

Biju Ashokan is a seasoned entrepreneur and the CEO of Radius Agent, a premier tech-enabled brokerage that helps real estate professionals scale their businesses. With a background in building successful startups like Metro Plots, Biju has dedicated his career to solving the complexities of the real estate workflow through innovative technology and data-driven insights.

About Radius Agent

Radius Agent is a full-service, modern real estate brokerage and technology platform designed to empower agents with the tools, lead generation, and administrative support needed to grow their teams. By automating the backend of the real estate transaction, Radius allows professionals to focus on client service and community building, effectively bridging the gap between traditional brokerage models and the future of proptech.

Links Mentioned in This Episode

• Guest Company: Radius Agent

• Guest LinkedIn: Biju Ashokan

Key Episode Highlights

• The Power of Unified Workflows: Why replacing a "patchwork" tech stack with an end-to-end platform is the first step toward scalable growth.

• AI as a Force Multiplier: How AI assistants can handle lead nurturing and scheduling to help agents go from 15 to 60 closings per year.

• Automated Compliance: Reducing overhead and human error by using AI to handle auditing, documentation, and transaction management.

• The Death of the Manual CRM: Why the future of real estate tech involves "invisible" software that captures data and manages follow-ups autonomously.

• Adapting to Modern Buyers: Strategies for engaging with younger generations who prioritize mobility and rely on conversational AI for property discovery.

Conclusion

The dialogue between David and Biju serves as a masterclass for any founder or real estate leader looking to modernize their operations. By focusing on unified workflows and the strategic implementation of AI, businesses can transform their cost structures and deliver a superior experience to both agents and clients.

If you’re ready to explore how smarter scaling can transform your software or service business, start by visiting Tekyz.com to learn more. And if you’re a founder, CEO, or business leader with a story worth sharing, apply here to be a guest on the Scaling Smarter: Concept to Cash Flow Podcast.